Warranty Administrator

Stanley Chevrolet and Stanley Subaru are two family-owned dealerships committed to providing exceptional service and honest automotive care to our communities in Midcoast and Downeast Maine. We are looking for a detail-oriented, proactive Warranty Administrator to support our growing service departments by ensuring accurate, efficient, and timely processing of warranty claims across both locations.

Responsibilities

• Accurately prepare, submit, and track manufacturer warranty claims for Chevrolet (GM) and Subaru

• Monitor claim status and address denials or chargebacks promptly

• Maintain up-to-date knowledge of GM and Subaru warranty policies and bulletins

• Reconcile warranty receivables and assist with month-end reporting

• Coordinate with Service Advisors, Technicians, and Parts to ensure proper documentation and authorization

• Ensure compliance with OEM and dealership guidelines for warranty submissions

• Travel between both dealership locations as needed

Qualifications

• Previous experience in warranty administration in an automotive dealership preferred

• Strong understanding of GM and/or Subaru warranty platforms (e.g., GlobalConnect, Subarunet) a plus

• High attention to detail and excellent organizational skills

• Proficiency with DMS platforms such as CDK, Reynolds & Reynolds, Autosoft, or Tekion

• Ability to multitask in a fast-paced environment

• Valid driver’s license and reliable transportation

Benefits

• Competitive pay (based on experience)

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match

• Employee discounts on vehicles and service

• Supportive, family-oriented work culture

Stanley Automotive Group is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.