Parts Counter Representative

Stockton, CA
Full Time


Company Overview:

Sonsray Inc. is a privately owned and operated company. From the borders of Mexico to Canada we cover Arizona, California, Nevada, Oregon, and Washington making us the largest Thermo King transport refrigeration & temperature control equipment dealership and CASE CNHi Construction Equipment Dealership on the West Coast. Our Sonsray team is a growing dynamic company with over 600 employees and 30+ combined locations for new & used equipment sales, genuine parts, factory-authorized warranty repair, fleet maintenance, and rentals that offer a unique environment fostering individual growth and rewards performance. Sonsray, Inc. features factory training technician programs, and state-of-the-art shops equipped with modern diagnostic tools providing our staff with proper technology and training for their day-to-day business operations.

Sonsray Fleet Services division is seeking a Parts Counter Representative to join our Thermo King dealership in Stockton, CA. 

    Essential Job and Responsibilities:

    • Provide parts service to customers and mechanics
    • Answer incoming telephone calls
    • Receive and fill parts orders
    • Load and unload pallets
    • Tracking and recording of physical Inventory
    • Counter Parts sales and parts delivery to the customers' location
    • Maintain parts department general housekeeping
    • Stock shelves and maintain parts inventory
    • Package and ship parts and cores
    • Receive and stage units for installation
    • Record sales and/or delivery information
    • Performs other functions or duties as directed by management in line with the objectives of the dealership


    • Refrigeration Parts, Trailer Parts, Truck Parts, Automotive Parts, or Construction Parts industry experience is required
    • 2+ years of parts counter sales experience is desired but not a must
    • Great customer service skills are required
    • Inventory knowledge is a plus
    • Great written and verbal communication skills
    • Team player with a calm demeanor and customer service focus
    • Ability to multi-task and work quickly and accurately
    • Strong computer skills
    • Must have a good driving record
    • Forklift experience is desired – willing to train and certify
    • Bilingual Spanish is a plus

    Benefits Include:

    • Medical 
    • Dental 
    • Vision
    • Life Insurance/AD&D coverage
    • Voluntary LTD & Aflac
    • 401K Matching
    • Paid Vacation, Sick, and Holiday.
    • Uniforms Provided
    • Birthday Perks

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