The Experienced Auto Sales Executive guides customers through the vehicle-buying process, from identifying their needs to delivery and follow-up. The role requires strong product knowledge, proven sales skills, and a commitment to building lasting customer relationships while meeting dealership sales and customer-satisfaction goals.
Key Responsibilities:
- Greet prospective customers, build rapport, and identify their vehicle needs, preferences, and budget.
- Present and demonstrate new and pre-owned vehicles, explaining features, options, and benefits.
- Arrange and accompany customers on test drives.
- Recommend suitable vehicles and clearly explain available purchase and leasing options.
- Prepare quotes and sales paperwork accurately, following dealership policies and applicable requirements.
- Work with finance, service, parts, and management teams to coordinate the customer’s purchase and delivery.
- Prospect for new customers and follow up with leads, unsold prospects, and previous customers.
- Maintain accurate customer records and sales activity in the dealership’s CRM system.
- Stay informed about inventory, product updates, pricing, incentives, and competitor offerings.
- Meet individual sales, gross-profit, follow-up, and customer-satisfaction targets.
- Ensure vehicles are presented professionally and assist with delivery preparation.
Qualifications:
- Proven experience in automotive sales with a record of meeting or exceeding sales targets.
- Excellent communication, listening, negotiation, and customer-service skills.
- Strong product-presentation and closing skills.
- Comfortable using VIN Solution systems, Cox Automotive products, online sales tools, and standard business software.
- Self-motivated, organized, and able to manage multiple customer opportunities.
- Valid driver’s license and acceptable driving record, is required.
- Automotive sales training or industry certification is an asset.
**Work environment**
This is an on-site dealership role that may require evening and weekend shifts. It involves frequent customer interaction, time spent on the sales floor and outdoors, and occasional vehicle preparation or delivery activities.
About Us: Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford and Lincoln brands in seven locations: Sauk Prairie, Pulaski, Oconto Falls, Watertown and Madison. We've been doing business in Wisconsin for over 95 years because people trust us. Come experience it for yourself.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.