Lincoln Service Consultant

Lincoln Service Consultant – Shults Lincoln of Wexford 
Customer-Focused. Relationship-Driven. Lincoln Excellence.

Are you a service professional who thrives on creating exceptional customer experiences? Do you have dealership experience and a passion for premium automotive brands? Join the elite team at Shults Lincoln of Wexford, Pennsylvania’s #1 Ford Dealer, as a Lincoln Service Consultant and be the trusted advisor our luxury clients depend on.

Why Join Shults Ford Lincoln?

We don’t just service vehicles — we build relationships. At Shults, you’ll enjoy:

• Competitive compensation with lucrative bonus opportunities.

• 401(k) with company match.

• Full medical, dental, and vision coverage.

• Generous PTO, including your birthday off.

• Paid manufacturer training and certifications.

• Career advancement opportunities within a growing dealer group.

• Modern, Lincoln-specific facilities with the latest technology.

• A team-oriented, customer-first culture built on trust and excellence.

What You’ll Do as a Lincoln Service Consultant:

As the face of our service department, you'll guide Lincoln clients through every step of their service visit — building confidence, loyalty, and long-term relationships.

Key Responsibilities:

• Greet and consult with customers in a warm, professional manner.

• Identify vehicle service needs clearly and accurately.

• Present recommended services with transparency and confidence.

• Communicate effectively throughout the service process via phone, email, and in person.

• Maintain a top-tier Service Experience  exceptional follow-through and care.

• Coordinate with technicians and service team to ensure timely completion and accurate updates.

• Foster positive relationships with clients, internal team members, and Lincoln factory representatives.

What We’re Looking For:

Required:

• Prior experience in a dealership service advisor or sales role.

• Exceptional interpersonal and communication skills.

• Strong multitasking and organizational abilities.

• A polished, professional appearance and demeanor.

• Valid driver’s license and clean driving record.

Preferred:

• Experience with Ford or Lincoln service operations.

• Familiarity with dealership management systems (e.g., CDK, Reynolds & Reynolds).

• Demonstrated history of retaining clients and exceeding service benchmarks.

Build Your Career with a Brand That Stands for Luxury & Loyalty

At Shults Ford Lincoln of Wexford, you’ll represent a premium brand while working with a team that respects your experience and invests in your growth. If you're committed to delivering white-glove customer care and want a career path with upward mobility, this is your opportunity.

Ready to Elevate Your Career?
Apply now and join a dealership that values people, performance, and personalized service.

Equal Opportunity Employer
Shults Ford Lincoln of Wexford is proud to be an Equal Opportunity Employer. We are committed to a diverse workforce and welcome all qualified candidates.