Service Manager

Service Manager – Shults Ford Lincoln 
Are you a dynamic leader with a passion for automotive excellence? Join our thriving high-volume Ford dealership as a Service Manager! Shults Ford is the #1 Volume Leader in Pennsylvania! We're seeking an experienced, customer-focused professional who can efficiently manage operations and inspire our dedicated service team.

What We’re Looking For:

• Minimum of 3 years' experience as a Service Manager in an automotive dealership.
• Ford dealership experience preferred but not required.
• Proven ability to effectively manage high-volume service operations.
• Exceptional leadership, organizational, and customer service skills.
• Strong knowledge of automotive service processes, warranties, and dealership management systems.

Competitive Compensation Package Including:

• 401(k) plan with company contributions.
• Comprehensive medical, dental, and vision insurance.
• Paid time off (PTO) and your birthday off.
• Life insurance to protect your loved ones.
• Career Development:
• Paid training and opportunities to grow within the company.
• State-of-the-art facilities and equipment.
• Manufacturer-sponsored training programs and events
• Team Environment:
• Be part of a busy, supportive service department.
• Community involvement and engagement.

Key Responsibilities:

• Oversee daily operations of our busy service department, ensuring outstanding customer satisfaction and productivity.
• Lead, mentor, and develop a high-performing team of technicians, advisors, and support staff.
• Maintain and improve service department profitability by monitoring performance metrics, expenses, and departmental goals.
• Foster positive customer relationships through effective communication and resolution of concerns.
• Ensure compliance with Ford's standards and dealership policies.
• Manage warranty claims and collaborate closely with Ford representatives.

Why Join Us?

• Competitive compensation with performance-based bonuses.
• Comprehensive benefits including health, dental, vision, and 401(k).
• Opportunities for professional growth within a supportive and forward-thinking dealership.
• State-of-the-art facilities with advanced tools and equipment.
• Engaged, professional environment dedicated to customer and employee satisfaction.

Take your career to the next level with a dealership recognized for excellence and customer loyalty. Apply today and drive your future forward!

Equal Opportunity Employer:
Shults Ford Lincoln offers equal employment opportunities regardless of race, color, religion, national origin, disability, veteran status, or any other characteristic protected by applicable laws.