Sales Assistant

Job Summary:
The Automotive Sales Assistant/Product Specialist supports customers throughout the car-buying process by answering questions and providing valuable information about the products and services offered by the dealership. This dynamic role involves assisting Salespeople with vehicle deliveries, including handling insurance, registration, accessories, and providing a thorough review of the vehicle's features and functions.

About Us:
Shults Auto Group is one of the largest dealership groups in Southwestern New York and Northwestern Pennsylvania. Our network includes Shults dealerships, Resale Centers, and Express Lube & Tire Centers across Jamestown, Lakewood, Dunkirk, Fredonia, and Olean, NY, as well as dealerships in Bradford and Warren, PA.

What We Offer:

• Competitive compensation (guaranteed income plus productivity-based commissions)
• Paid vacation (after 1 year of employment)
• Company benefits: Medical, Dental, Vision, 401K
• Sales training and support to help you become a top earner
• Professional work environment

Responsibilities:

• Build lasting relationships with customers by helping them select the right vehicle based on their needs
• Be an expert on our products, including optional packages, features, and the latest technology
• Conduct high-quality, professional demonstrations of new and used vehicles
• Follow up with buyers to encourage referral business
• Learn to overcome objections and thrive in sales situations
• Report directly to the Sales Manager on objectives, activities, and performance
• Bring a positive attitude and strong work ethic every day

Qualifications:

• Availability to work flexible hours, including weekends
• Eagerness to learn about new products and features
• Excellent communication skills with customers
• Professional appearance and grooming
• Clean driving record
• Willingness to undergo a pre-employment background check and drug screen

Compensation & Benefits:

• Competitive pay
• Flexible working hours
• Health insurance
• Paid time off (PTO) & sick leave
• 401(K)
• Compensation: $30,000 - $50,000 annually

Additional Responsibilities:

• Assist customers who enter the dealership, offering guidance and direction
• Help customers make informed purchase decisions by asking relevant questions and listening attentively to their needs
• Develop strong relationships with both customers and colleagues to enhance the sales process
• Explain the benefits, performance, and applications of our products
• Report to the Sales Manager on objectives, planned activities, and performance analysis

Qualifications:

• Enthusiasm and energy throughout the sales day
• Friendly, competitive personality with the ability to handle objections and negotiate pricing
• Strong customer service skills, with proficiency in computer and basic math
• Interest in training new sales associates and working as part of a team
• Clean driving record and valid driver’s license

Equal Opportunity Employer Statement:
Shults Auto Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.