Human Resource Coordinator

Senior Helpers is the nation's premier provider of in-home senior care, and the first national in-home care company to be recognized as a GREAT PLACE TO WORK 6 YEARS IN A ROW!  

Come join the company voted 2023 READERS CHOICE by Harrisburg Magazine for Best Home-Care Company!

We are actively looking for a full time, Human Resource Coordinator, based in our Camp Hill office to oversee the hiring, on-boarding, and initial training of caregivers, and ensure the compliance (training, certifications, etc.) of caregivers with state regulations and company policies (all territories).

Reports to:  Camp Hill Territory Care Manager 

Primary Responsibilities:

• Assist the Care Manager with recruiting as needed.
• Phone screen, interview, complete background, and reference checks, hire and orient incoming applicants according to company standards and pay levels.
• Conduct initial training of caregivers, including relevant video and in-person/on-site training within the training center, including the proper use of Durable Medical Equipment.
• Create, maintain, and update all caregiver files in accordance with state regulations.
• Monitor caregiver licensure expiration dates, provide notification to caregiver a month prior to expiration.
• Create customer folders, collect completed customer files/folders, and maintain them in filing system such that they can be easily audited both internally and by external auditors.
• Assist the Territory Care Manager in any/all audits of Customer or Caregiver files.
• Represent Senior Helpers as appropriate at Career Fairs, etc.
• Part of the on-call rotation for the Harrisburg Territory

Qualifications

• Two years in an HR position with emphasis on staffing and recruiting required.
• 1 year in Private-Duty Care setting: Familiar with concepts, practices, and procedures related to the in-home care industry.
• Must be proficient in the proper use of Durable Home Medical Equipment
• Must have familiarity with State Regulations regarding Caregiver training requirements.
• Minimum of 2-year Professional experience in customer service preferred.
• Team player, excellent verbal, and communication skills, adaptable in different situations, able to multi-task and work independently.

 Benefits:

• Starting Salary of $50,000
• Bi-weekly performance-based bonus potential of up to $3,250 per year on top of base salary!!!
• 2 weeks paid vacation + 8 paid company holidays.
• Eligible for Medical, Dental, Life Insurance, Short Term Disability Insurance and more after 30 days