Administrative Care Coordinator

Administrative Care Coordinator – Home Care
Location: Grand Rapids, MI
Schedule: Full-Time, Monday–Friday (occasional weekend/on-call)
Pay: $18.50 – $22.50/hour, depending on experience
Start Date: September 8, 2025

About Us
Senior Helpers is a nationally recognized home care leader, now launching in Grand Rapids. This is your chance to join a brand-new local team with the backing of a trusted national company. We are building from the ground up, and early hires will help shape our operations and client experience.

Position Summary
We’re seeking an organized, proactive Administrative Care Coordinator to manage scheduling, client service, and caregiver coordination. This role is perfect for someone who thrives in a fast-paced office, communicates well by phone, and enjoys solving problems.

Key Responsibilities

• Schedule caregivers, manage callouts, and fill shifts as needed

• Answer phones and provide excellent client and caregiver support

• Track timesheets, resolve scheduling issues, and maintain records

• Assist with caregiver onboarding, training, and new hire paperwork

• Respond to new client inquiries and coordinate in-home assessments

• Keep the office organized and well-stocked

Qualifications

• High school diploma or equivalent required; additional training a plus

• Experience in home care, healthcare, scheduling, or office coordination preferred

• Strong phone and customer service skills

• Organized, detail-oriented, and comfortable with technology (WellSky a plus)

• Willing to step in for client visits if needed

Why Join Us

• Be part of a startup backed by a respected national brand

• Growth opportunities as the office expands

• Supportive, collaborative work environment

• Make a real difference in the lives of local seniors

Apply today to help us launch our Grand Rapids office and bring exceptional care to our community.

IND000