Client Services Coordinator

Senior Helpers - Tucson
3040 N Campbell Avenue Suite 110, Tucson, AZ
Full Time

Client Services Coordinator

About the Role
We are seeking an organized, high-energy Client Services Coordinator to manage the fast-paced coordination and staffing operations for our busy office. In this role, you will be the core engine driving our client and workforce management, directly oversight and maintaining a high-volume schedule. This is a vital position that bridges the gap between client needs, workforce availability, and logistical efficiency.

Core Responsibilities

High-Volume Scheduling: Coordinate, update, and optimize weekly schedules to successfully fulfill client shifts.
Client Relations: Act as the primary point of contact for clients, handling service inquiries, confirming coverage, and proactively resolving scheduling conflicts.
Workforce Coordination: Communicate daily with field staff, contractors, or employees to assign shifts, track attendance, and manage call-outs or last-minute openings.
Data Management: Maintain precise records in our CRM/scheduling database, ensuring all shift tracking, compliance paperwork, and client notes are accurate.
Billing & Payroll Support: Audit completed shifts and hours weekly to ensure accurate data flow for payroll processing and client invoicing.

Job Requirements

Experience: Minimum of 2+ years in a high-volume scheduling highly , staffing coordination, or logistics role.
Industry Match: Experience in healthcare, home care, hospitality, or logistical staffing is heavily preferred.
Technical Skills: Strong proficiency with workforce management software (WellSky/ClearCare preferred), CRM platforms, and Microsoft Office (especially Excel and Outlook).
Skills & Abilities: Exceptional multitasking skills with the ability to stay calm and structured under pressure.
Communication: Clear, professional verbal and written communication skills to effectively manage relationships with both clients and staff.

Benefits & Compensation

Competitive hourly wage/salary based on experience.
Comprehensive health, dental, and vision insurance.
Paid time off (PTO) and holiday pay.

Apply for Client Services Coordinator

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

State/Province

Zip/Postal Code (optional)

Were you referred by anyone? (optional)YesNo

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Senior Helpers - Tucson

If you have questions, please contact mbaill@hireology.com