Homecare Office Scheduler

 Home Care Scheduler – Senior Helpers East San Diego, CA
Hourly Rate: $26/hour + benefits
Employment Type: Full-Time

About Us:
We are a compassionate and growing home care agency dedicated to providing exceptional care to seniors and individuals in need. We're seeking a proactive, organized, and tech-savvy Scheduler to join our East San Diego team and play a key role in supporting both our caregivers and clients.

Position Overview:
The Scheduler is responsible for efficiently coordinating caregiver schedules, ensuring client needs are met, and providing excellent communication over the phone and through our scheduling software. You’ll work closely with caregivers, clients, and management to ensure smooth day-to-day operations.

Responsibilities:

• Create and manage daily and weekly caregiver schedules
• Coordinate shift coverage for call-outs and schedule changes
• Answer incoming phone calls and respond to inquiries promptly and professionally
• Communicate effectively with caregivers and clients regarding scheduling updates
• Accurately input and maintain data in our scheduling system (WellSky)
• Collaborate with the care management team to match caregivers with appropriate clients
• Track availability, time-off requests, and ensure adequate coverage for all shifts

Qualifications:

• Previous scheduling experience required (home care or healthcare preferred)
• Strong technological proficiency (experience with scheduling software or EMR systems)
• Excellent phone communication skills and customer service mindset
• Strong organizational skills and attention to detail
• Ability to multitask and remain calm under pressure
• Familiarity with WellSky software is a strong plus

Compensation & Benefits:

• $26/hour
• Health benefits
• Paid time off
• Supportive team environment with room for growth