Care Office Coordinator – $24–$25/hr

About Us
At Senior Helpers of Elmwood Park, we are passionate about making a meaningful difference in the lives of seniors and their families. We provide compassionate, professional, and reliable in-home care that allows clients to live independently with dignity. As we grow, we are seeking a dedicated Care Coordinator to join our team and support both client care coordination and daily office operations. 

Position Summary
We’re looking for a confident, organized, and dependable Care Coordinator to take charge of office operations and client care coordination. This role is perfect for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in getting things done. You’ll play a key role in keeping schedules running smoothly, ensuring quality care, and supporting both clients and caregivers every day.

Key Responsibilities

Office Operations

• Manage daily office functions, including calls, emails, and client inquiries.

• Maintain organized and accurate client and caregiver records.

• Assist with billing, payroll support, and insurance/Medicaid documentation.

• Prepare reports, manage supplies, and ensure compliance with company policies.

• Coordinate communication between caregivers, clients, and management.

Care Coordination

• Schedule caregivers and match them with clients based on skills, availability, and care needs.

• Follow up with clients and families to ensure satisfaction and quality of care.

• Support caregiver onboarding and provide ongoing updates and assistance.

• Help cover after-hours scheduling needs on a rotating basis.

Qualifications

• Experience as a Care Coordinator, Scheduler or in a similar home care office role is required

• Strong background in home care, healthcare administration, or staffing coordination

• Comfortable handling scheduling, client communication, and fast-paced office operations

• Solid organization, time management and problem solving skills

• Proficient with MS Office and experience with ClearCare / WellSky is a plus

• Valid driver’s license and reliable transportation for occasional client visits is required

What We Offer

• $50,000–$55,000 annually (approx. $24–$25/hour)

• Supportive team environment where your work truly matters

• Opportunities for professional growth and development