Clinical Program Manager
Lutherville Timonium, MD
Full Time
Clinical Program Manager
Lead, Inspire, and Make an Impact!
Are you an RN and a compassionate leader ready to shape the future of home care? As Clinical Program Director, you’ll oversee care services, manage staff, and ensure seniors receive the highest quality support. This is your chance to lead a dedicated team, drive meaningful change, and foster a culture of excellence in a collaborative environment that values your expertise.
Make a lasting impact by leading a team committed to improving lives every day. We invest in our employees with ongoing training, leadership support, and career development, so you can thrive in a team-driven culture where your voice matters—all while enjoying competitive pay and benefits. Your leadership will enhance client well-being, promote professional growth, and ensure exceptional care for those who need it most.
Leadership Responsibilities:
- Responsible for new client prospects, performing assessments, creating personalized care plans, and communicating with the client and/or family designee.
- Develop and oversee patient care plans, ensuring the highest standards of care.
- Be a mentor and coach! Train, support, and guide staff to help them excel in their roles.
- Lead performance reviews to recognize and enhance staff competency.
- Monitor key performance indicators (KPIs) to ensure care quality and client satisfaction.
- Drive innovation by implementing improvement initiatives based on client feedback and data.
- Expand our reach by building relationships with healthcare providers and referral sources.
Clinical & Care Management:
- Ensure personalized care by completing clinical assessments.
- Coordinate seamless patient care by making appropriate referrals for services.
- Maintain compliance with all state and federal regulations, licensing, and certification requirements.
- Advocate for clients by addressing concerns, requests, and feedback with empathy and action.
- Be the bridge between clients and caregivers, ensuring smooth communication and care coordination.
- Collaborate with the Business Development Mgr through events, seminars, and health fairs to promote our mission.
Training & Staff Development:
- Lead by example and mentor peers and staff to uphold professional nursing standards.
- Empower caregivers and staff through hands-on training and ongoing development programs in conjunction with the Care Team Compliance Mgr.
- Evaluate skills, provide constructive feedback, and celebrate successes.
- Ensure safety and best practices are consistently followed across all care settings.
- Develop emergency response plans to protect and support clients during crises.
Who We’re Looking For:
- BSN preferred. Active, unencumbered RN License required.
- 5-7+ years of leadership experience in home care, healthcare administration, or a related field.
- Hands-on experience in personal care services, hospice, or residential care programs.
- Strong knowledge of home care regulations and best practices.
- Excellent communication, leadership, and problem-solving skills.
- A compassionate, client-focused approach with a commitment to quality care.
- Proficiency in healthcare management software and electronic health records.
- Ability to stay calm under pressure and make critical decisions with confidence.
Excellent Total Compensation package consisting of:
- Competitive pay (Base & Bonus)
- Medical, Dental, Vision insurance with a generous percentage paid by the company
- Company paid Life Insurance, AD&D, and Short-Term Disability
- Employee Assistance Plan
- Voluntary long-term disability
- 401k with excellent matching
- PTO, Personal Days, Pd. Birthday, Pd. Holidays
- Monthly reimbursement for gym membership
Ready to Make a Difference? Apply Today!
If you’re passionate about leading a team, making a meaningful impact, and helping seniors live their best lives, we want to hear from you!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
IND901
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