Automotive Service Manager

Aurora, CO
Full Time

or

Location: Denver Metro Area, Colorado

Employment Type: Full Time

Position Type: Salary plus commission

Pay Range: $120,000 - $150,000 per year

It’s a great year for growth and Schomp Automotive is partnering up with other great organizations and focusing on ongoing growth. Based on our projections, we will need to bring in top talent ready to join our forward-thinking,  high-volume, dynamic organization. At Schomp, we encourage our team members to be their best, we celebrate our success, and we strive to exceed customer expectations. 

Grow with us, and advance your career with Schomp Automotive Group.

Requirements

  • Must have at least 3 years of  Automotive Service Manager experience in a dealership
  • Must possess and maintain an acceptable Motor Vehicle Record (MVR).
  • Must possess and maintain a valid driver's license

Why Schomp:

  • Full suite of insurances - medical, dental, life, 

  • Pet insurance, you read that right, insurance for your furry or not-so-furry friends

  • 401(k) with company match

  • Paid Time off - Vacation, sick, and benefit days

  • Short-term and long-term disability

  • Accident insurance

  • On site Gym/ Gym reimbursement 

  • Culture that values and recognizes

  • Committed to your career, leadership, and development training

  • With all of the organizational growth, we offer a wealth of career opportunities

  • The best part of automotive: Employees are eligible for discounts on vehicles, parts, and service 

Responsibilities

  • Responsible for the Service department customer satisfaction scores, which must be maintained at or above the manufacturer’s benchmark level.
  • Ensure an efficient team environment, and support Shop Foreman by providing the correct work mix.
  • Meet with Service Advisors regularly to review goals/objectives. Develop and support action plans to help the Service team achieve their goals/objectives.
  • Advanced knowledge of fixed operations, management, and wholesale relations.
  • Responsible for Service Department metrics including: Shop targets on Comebacks, Productivity, Efficiency, CP/RO ELR targets, and CP hours per RO targets.
  • Interact with all customers in an enthusiastic, professional, courteous, and helpful manner, striving for complete customer satisfaction at all times. Promptly follow up with customers and fully answer their questions and address their concerns.
  • Address customer complaints immediately.
  • Understand, keep up to date and comply with federal, state, and local regulations.
  • Provide regular coaching to employees, allow the opportunity for feedback, correct poor behavior, and follow performance management standards. Responsible for continued training and development.
  • Interview and train new team members in departmental processes.

Schomp Automotive Group is an Equal Opportunity Employer

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, and region-specific benefits. 

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.  

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If you have questions, please contact HRTeam@Schomp.com