Service Advisor - Quick Lane Tire & Auto
St. Louis, MO
Full Time
Job Summary:
Schicker Ford of St. Louis is currently seeking a motivated, energetic and enthusiastic Quick Lane Service Advisor to join our Quick Lane Team. If you are wanting to excel as an automotive service advisor, working at a Ford Dealer with advancement opportunities, and looking for a career.. not just a job, we want to speak with you!
Key Responsibilities:
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Ensure that customers receive prompt, courteous, and effective service.
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Maintain and schedule service appointments.
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Timely and consistent follow up on each repair, frequently keeping customers informed of progress.
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Provide accurate estimates of repair/maintenance costs, detailing problems found and pertinent information with customers.
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Ensures that the daily inventory of technicians' time is consistently sold to service customers.
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Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
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Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
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Review and explain repairs and associated costs with customers; and perform an active delivery.
Qualifications:
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Positive attitude, strong teamwork and communication skills
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Can work in a fast-pace environment, are organized and can manage time efficiently
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Prompt, efficient and productive work manner
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Energetic and focused on maintaining a high level of customer service
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All employees will be required to pass a drug screen and background check before hiring.
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High school diploma or equivalent
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Valid driver's license and clean driving record
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Automotive knowledge preferred but not required
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Service Advisor: 1 year (Preferred)
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Ford experience a plus!
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Dealertrack/MyKaarma experience a plus!
Why Schicker?
Schicker Automotive Group is a well-established company with a strong reputation for excellence and integrity. We offer a supportive, team-oriented work environment where employees can grow and thrive.
What We Offer:
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Reputable & Established – A trusted name in the automotive industry.
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Positive Work Culture – Teamwork and respect are at our core.
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Growth Opportunities – Paths for professional development and advancement.
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Work-Life Balance – Flexible hours to fit your lifestyle.
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Competitive Pay & Benefits – We value and reward hard work.
Join Schicker Automotive Group and take the next step in your career with a company that values you.
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