Pool Supervisor

Pool Supervisor

Reports to: Food & Beverage Manager

Supervises: Food Servers

Classification:

Education and/or Experience

• High School education or equivalent.

• Previous dining and/or banquet experience.

• Minimum two years of experience as a head waiter or wait staff supervisor in a dining venue.

 

Job Knowledge, Core Competencies and Expectations

• Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing and serving of food

• Ability to suggestively sell wine and cocktails.

• Good organizational and follow-through skills.

• Ability to demonstrate proper wine service.

• Knowledge of and ability to perform required role during emergency situations.

 

Job Summary (Essential Functions)

Manage food and beverage service for members and guests at the pool. Supervise pool staff. Maintain order and cleanliness and ensure that member satisfaction standards are consistently attained.

 

Job Tasks/Duties

• Greets members and guests.

• Suggests and describes available appetizers, entrees, desserts, alcoholic beverages and wines to members and guests.

• Coordinates food service between kitchen and service staff.

• Inspects all linens daily for proper appearance.

• Maintains all silver and copper service ware items.

• Resolves member and guest complaints.

• Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.

• Assures that revenue control procedures are continually followed.

• Trains, supervises and evaluates service staff.

• Inspects pool area to ensure proper maintenance, cleanliness and safety.

• Provides layout and design recommendations to applicable managers.

• Suggests dining room decorations for special themes.

• Assures that pre-opening and closing cleaning tasks are assigned and completed as required.

• Assists with service of food and beverages At the pool and for special functions when needed.

• Assists with table clearing and re-setting as needed.

• Suggests when additional service supplies and small equipment are needed.

• Enforces established rules, regulations and policies.

• May serve as club’s opening or closing manager or manager on duty.

• Conducts inventory of alcoholic beverages at the pool bar.

• Suggestively sells daily specials to all members and guests.

• Conducts pre-service employee briefings (line-up meetings).

• Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.

• Coordinates any special requests including dietary needs with the Executive Chef.

• Completes other appropriate assignments made by the Food & Beverage Manager.

 

Licenses and Special Requirements

• Food safety certification.

• Alcoholic beverage certification.

• Of legal age to serve alcoholic beverages.

 

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

• Push, pull or lift up to 50 pounds.

• Continuous repetitive motions.

• Work in hot, humid and noisy environment.