Operations/BDC

Description of the role:

Join our team at Sanderson Lincoln as an Operations/BDC team member in Phoenix, AZ. We are looking for a motivated individual who thrives in a fast-paced environment and is dedicated to providing exceptional customer service.

Responsibilities:

• Manage and respond to customer inquiries via phone, email, and online chat
• Coordinate appointments and assist in scheduling services
• Assist in maintaining customer database and records
• Collaborate with sales and service departments to ensure seamless customer experience

Requirements:

• Excellent communication and customer service skills
• Ability to multi-task and work efficiently in a team environment
• Proficient in computer software applications
• Prior experience in a customer service or sales role is a plus

Benefits:

• Opportunities for growth and career development
• Healthcare and 401k
• Employee discounts on products and services

About the Company:

Sanderson Lincoln is a premier automotive dealership committed to providing exceptional service and quality vehicles to our customers. We prioritize employee satisfaction and growth within our organization, offering a supportive work environment where employees can thrive and succeed.