Rental Agent
Grand Forks, ND
Full Time
Rydell Auto Center is seeking a Rental Agent to join our growing team in our Service department. The primary purpose of this position is to check cars in and out of the rental desk, add and pull vehicles as needed from our rental software and provide customer service to all customers using rental vehicles.
At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Schedule/Pay
- Schedule is 7am-5pm Monday-Friday
- Pay is $17/hour
Benefits
- Above average health, vision, and dental insurance with family and child coverage
- Short- and long-term disability insurance and life insurance at group rates
- After 1 year, a 401(k) with company matching dollars up to 4%
- Paid time off
- We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.
Responsibilities
- Greet all customers in a warm, friendly manner
- Check cars in and out of the rental desk
- Collect driver's license and credit card information from the customer and enter it into the software system
- Generate rental agreement and get customer signature
- Check vehicle over with the customer for damages upon return
- Prepare the vehicle for the next rental by filling gas and cleaning the interior/exterior of the vehicle
- Add new vehicles into the rental software
- Pull vehicles at the mileage cap and get the ready to be taken out of the rental software
- Additional administrative tasks as assigned
Requirements
- Organized and friendly personality
- Outgoing and personable - not shy about striking up a conversation with a stranger
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Computer skills
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.
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