Mobile Service Technician
- Ford of Macomb
- 24777 Hall Road, Macomb, MI
- Full Time
- $20 – $45 an hour
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Ford of Macomb is seeking a skilled Mobile Service Technician to join our team in Macomb, MI. This position offers a competitive pay range of $20.00 to $45.00 per hour, with weekly compensation. As a Mobile Service Technician, you will be responsible for providing expert vehicle maintenance and repair services directly at the customer’s location, ensuring convenience and quality service.
Responsibilities
- Diagnose and perform repairs on various vehicle systems including engines, brakes, and electrical components.
- Conduct routine maintenance services such as oil changes, tire rotations, and inspections at customer sites.
- Ensure all work is completed efficiently and meets Ford of Macomb’s high standards for quality and safety.
- Maintain accurate records of services provided and parts used during each service call.
- Communicate effectively with customers to explain repairs and address any questions or concerns.
Requirements
- Proven experience as an automotive technician or mechanic, preferably with mobile service experience.
- Strong knowledge of automotive systems and the ability to troubleshoot and repair complex issues.
- Valid driver’s license and reliable transportation to travel to various service locations within Macomb, MI.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
Benefits
- Competitive hourly wage ranging from $20.00 to $45.00, paid weekly.
- Opportunities for professional growth and continued training.
- Supportive work environment with a focus on employee safety and satisfaction.
- Flexible scheduling to accommodate personal and professional needs.
About the Company
Ford of Macomb is a trusted automotive service provider committed to delivering exceptional customer experiences through expert vehicle maintenance and repair. Located in Macomb, MI, we take pride in our team of knowledgeable technicians who uphold the highest standards of quality and professionalism. Join us and become part of a company dedicated to excellence and community connection.
```We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
- Health, Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
- Weekends Off
Responsibilities:
- Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
- Engage with many different customers each day and represent the dealership while being calm and responsive
- Organize and prepare for the day’s appointments and be excellent at time management
- Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
- Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
- Accurately document vehicle repairs/work performed on the repair order
- Stay informed of Ford technical bulletins and complete required training
- Able to work occasionally in challenging weather conditions
- Able to drive and maintain a company vehicle responsibly
- Take pride in the role and bring a start-up mentality to growing the business
Qualifications:
- B-level or higher qualifications preferred
- Detail-oriented and organized
- Requires little or no guidance on jobs
- Valid driver license
- ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
- Service Technician experience preferred
- Strong use of technological devices including tablets
- Must be able to perform physical tasks and lift up to 100 pounds
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.