BDC Customer Care Specialist – Fast-Paced, High-Earning Role at Route 128 Honda!

BDC Customer Care Specialist – Route 128 Honda

Location: Reading, MA
Job Type: Full-Time
Compensation: $50,000–$80,000/year (Paid Weekly)
Industry Keywords: Automotive, Customer Service, Call Center, CRM, Sales Support, BDC, Dealership, Phone Sales, Lead Management

Job Summary

Route 128 Honda is hiring a BDC Customer Care Specialist to support our sales team by handling inbound/outbound calls, managing CRM leads, and delivering exceptional customer service. This is a great opportunity to grow your career in a fast-paced, high-volume dealership with paid training and advancement potential.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Schedule appointments and follow up on leads
• Update CRM records and collaborate with sales team
• Promote dealership products and services
• Maintain a professional and customer-focused approach

Qualifications

• Customer service or call center experience preferred
• Strong communication and organizational skills
• Comfortable using CRM and Microsoft Office
• Valid driver’s license and clean driving record

Benefits

• Competitive weekly pay
• PTO, Medical, Dental, Vision, Life Insurance
• Career growth and training opportunities

Apply now and join one of New England’s top-rated Honda dealerships!