Server/Wait Staff

Rotolo's Craft & Crust is Looking for Servers! 
Come Join the Team at Rotolo's Craft & Crust!  

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food and beverages, and all other restaurant functions and services.
• Take food and beverage orders from guests and enter orders in our point-of-sale system, which relays orders to the kitchen and bar.
• Deliver food and beverages from the kitchen and bar to guests in a timely manner.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist with bussing/cleaning tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant, as directed by the restaurant manager or immediate supervisor.

Qualifications

• Must be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver trays of food, frequently weighing up to 20 to 25 pounds.
• FOHM qualifications: must have server experience and be willing to assist the GM with scheduling, learn POS system backwards and forwards, and assist with liquor orders, etc.