Now Hiring Counter Help at the Rosati's of Chicago (Jefferson Park)

FOH Counter

The counter employee must be able to multitask and pay attention to detail. He or she will be answering high-volume calls, inputting orders, greeting guests and taking payments. Experience working with a POS system in the restaurant industry and familiarity with 3rd Party (Grubhub, UberEats, etc.) tablets is preferred.

Responsibilities

• Greet guests and provide them with menu information
• Taking customer orders via phone and small dining area (when applicable)
• Process orders in a timely fashion
• Total bill and accept payment
• Work counter and cash drawer
• Bag food for deliveries
• Refill stations
• Stocking
• Communicate with kitchen personal
• Ensure all items are prepared and served accurately
• Ensure all elements of customers' orders are included when bagging food
• Complete opening, midday, and close side duties as assigned

Qualifications

1. Must be customer service orientated
2. Happy, upbeat and polite
3. Possess the ability to upsell
4. Take initiative with responsibilities