Service BDC Specialist

The Service BDC Specialist assists with Service customers incoming requests made via telephone or online.

Responsibilities

• Promote and seek out opportunities to deliver a top-notch customer experience
• Answer all incoming service calls
• Schedule service appointments 
• Interact with service customers to identify their individual needs
• Complete phone calls as assigned by the BDC Manager
• Conduct sales department service tours
• Stay informed about new products, features, accessories, etc., and their benefits to customers

Qualifications

• Outstanding customer service 
• Excellent communication skills 
• Ability to work with service team

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.