Business Development Rep. - Sales Department

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Business Development Representative – Sales

Department: Toyota Sales
Reports To: Internet Sales Manager

Wage Range:  wage is based on experience plus commission 

 

Job Summary

The Business Development Representative (BDR) – Sales is responsible for receiving, processing, verifying, and distributing information related to inbound and outbound sales activities. This includes handling inquiries for new and used vehicles, managing internet leads, and providing general information to prospective and existing customers. The Business Development Rep. must be able to work every other Saturday as part of the job schedule.

 


Core Responsibilities

  • Qualify internet leads to create sales opportunities.
  • Schedule sales appointments for Sales Consultants.
  • Make outbound phone calls to new and existing customers.
  • Assist Sales Consultants in selling vehicles through phone calls, text messages, and emails.
  • Answer inbound sales calls and gather relevant customer information.
  • Update and maintain detailed notes within the CRM system.
  • Test and implement various prospecting tools and software.
  • Perform other duties as assigned by management.

Job Requirements

  • Ability to multitask effectively in a fast-paced environment.
  • Tech-savvy with the ability to learn new software and tools quickly.
  • Strong verbal communication skills, especially over the phone.
  • Excellent interpersonal and customer service skills.
  • Self-motivated with strong work ethics.
  • Critical thinking skills are essential.
  • Active listening skills required.
  • Ability to adapt to the continually evolving automotive sales industry.
  • Strong time management and organizational skills.

 

 

 Universal Responsibilities

- Adhere to the Rochester Motor Cars mission, vision, and values in all situations.

- Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.

1. Customer Enthusiasm

2. Employee Satisfaction

3. Financial Performance

4. Market Effectiveness

5. Ongoing Improvement

- Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

 

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.

Competitive compensation and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

Job description subject to change at management’s discretion.

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Equal Employment Opportunity Information (Voluntary Disclosures)

Rochester Toyota (MN) is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Rochester Toyota (MN) are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Rochester Toyota (MN). The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

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Veteran status

Rochester Toyota (MN) is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Rochester Toyota (MN) to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Rochester Toyota (MN)

If you have questions, please contact careers@rochestermotorcars.com