Service Writer

Roberts International Trucks
300 Longwood Drive, RICHMOND HILL, GA
Full Time
$20 – $30 a week

Roberts International Trucks is looking to make an immediate hire for a qualified personable service advisor. This position is to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, checking in repairs, estimating costs, and conducting inspections. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

We are looking for a highly motivated candidate with excellent customer service skills, interpersonal, and high communication skills. You should also understand commercial truck/ automotive technology and of the commercial truck/ automotive industry.

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This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Roberts International Trucks

If you have questions, please contact donaldpennison@ritrh.com