Front Desk Receptionist

1424 Union Avenue NE, Grand Rapids, MI
Part Time

Front Desk Receptionist

 

We are looking for an outgoing, positive, and friendly individual to join our team as a Front Desk Receptionist. The ideal candidate enjoys welcoming visitors, providing excellent customer service, and creating a warm and positive experience through professional interactions.

 

Required Schedule: 

  • Tuesdays: 4:00pm – 9:00pm
  • Every other weekend:
    • Friday: 2:30pm – 9:00pm
    • Saturday: 1:30pm – 7:00pm
    • Sunday: 1:30pm – 8:00pm

 

Primary Responsibilities:

  • Greet guests warmly and professionally, ensuring each visitor feels welcome.
  • Answer and direct incoming calls with a positive, helpful, and professional attitude.
  • Assist and interact with residents with compassion, patience and respect.
  • Sort and deliver incoming mail.
  • Keep the reception area neat, clean and organized at all times.
  • Maintain confidentiality and handle sensitive information appropriately.
  • Prioritize and manage multiple tasks efficiently.

 

Preferred Qualifications

  • 2+ years of experience in a customer service, receptionist, or front desk role.
  • 5+ years of experience using computers and common computer applications.

 

Job Requirements:

  • Availability to work required schedule listed above.
  • Professional demeanor and appearance.
  • Ability to remain calm, friendly and professional in a busy environment.
  • Reliable, punctual and able to work independently.
  • Strong communication and interpersonal skills.

Loading Job Application......

If you have questions, please contact HR@resthavenhomes.org