Customer Relations Specialist

We’re Hiring: Customer Relations Specialist
Reliable Cars & RV | Hyundai • Subaru • Mazda
$21/ hour + bonuses | Full-Time | Award-Winning Team

Are you passionate about people and love making someone’s day better? Join our fast-paced, high-performing team as a Customer Relations Specialist — the ultimate goodwill ambassador for our Service Department!

At Reliable Cars & RV, we’re more than just cars — we’re about connection, trust, and loyalty. And we’re looking for someone who thrives on building strong relationships and turning great service into unforgettable experiences.

What You’ll Do:

• Be the friendly, go-to contact for service customers

• Follow up with customers via phone, email & text to ensure satisfaction

• Assist with and resolve customer concerns not handled by service staff

• Coordinate all manufacturer/internal customer follow-ups

• Track, report, and share customer satisfaction data

• Collaborate with managers to boost survey scores and loyalty

What You Bring to the Table:

• 2+ years of automotive customer service or equivalent experience (preferred)

• Strong communication, problem-solving, and multitasking skills

• Tech-savvy with the ability to juggle multiple systems at once

• A stable work history and a valid driver’s license

• Ready to pass a background check & drug screen

Why You’ll Love It Here:

• $21/ hour base + performance bonuses

• Medical, dental, and vision insurance

• 401(k) with matching

• Paid training + paid time off

• Career growth in a supportive, award-winning dealership

Ready to be the voice of customer care?
Apply now and help us drive an even better service experience!