GENERAL MANAGER

 

 

 

 

About Tumbling River Ranch

Since 1946, Tumbling River Ranch has been a haven for adventure, connection, and storytelling. Nestled at 9,200 feet in the heart of the Colorado Rocky Mountains, the ranch has long provided guests with unforgettable experiences—from horseback riding and fly

shing to reside gatherings with loved ones.

 

Following a $7+ million renovation, Tumbling River Ranch will reopen in fall 2025 with refreshed cabins, grounds, and a main lodge designed for both comfort and heritage. With year-round operations, new seasonal experiences will further connect guests to the rhythm of the mountains.

Role Overview

We are seeking an experienced and dynamic General Manager to lead the day-to-day

operations of our guest ranch. This role requires strong hospitality leadership with the ability to oversee a diverse team and deliver an exceptional, adventure-driven guest experience in a unique and natural setting.

The ideal candidate has a strong background in boutique hospitality management, including front office, F&B, guest services, and nancial oversight. While direct land management or ranch maintenance experience is not required, the General Manager must be condent in overseeing and collaborating with experts in these areas, ensuring operational efficiency and understanding the nancial impact of these functions.

If you’re highly organized, self-motivated, and passionate about hospitality, adventure, and community, this is your opportunity to shape the next chapter of Tumbling River Ranch

Responsibilities:

      Ownership of hotel P&L including oversight of both achieving top line revenue targets and management of bottom line costs in order to achieve property GOP and EBITDA targets.

      Lead  the day to day management of  retreat operations, including oversight over front office, maintenance, housekeeping, food & beverage, and our activity partners

      Oversee the entire on-site guest experience program and deliver exceptional levels of guest satisfaction, aligned with overall objectives and standards, and on a consistent basis

      Ensure the safe and efficient operation of all ranch facilities, equipment, and livestock.

      Plan and execute regular maintenance and repairs, preventing breakdowns and minimizing downtime.

      Implement sustainable practices to reduce the ranch's environmental impact and conserve resources.

      Drive on-site room and food & beverage revenue to meet and exceed budgeted goals

      Collaborate with Sales & Events team to maximize profit and overall satisfaction from our event partners and guests

      Cultivate and maintain strategic partnerships with key local organizations and municipalities, including the forestry service, fire and police departments, and local government, to foster a positive and collaborative relationship

      Serve as a community hospitality ambassador, leading the development of initiatives that support local industry partners and solidify Tumbling River Ranch's reputation as a beacon of support within the hospitality sector

      Create new brand and property partnerships to help drive additional revenue and guest satisfaction

      Work directly with Reservations team to provide a seamless guest experience

      Develop and collaborate on training, and engagement initiatives with HR team

      Create a service culture that holds team members and managers accountable

      Work closely with Marketing, PR and Revenue Management team to unique promotions that drive social & digital engagement

      Manage selected third party vendors, contractors and suppliers

Desired Skills and Experience:

      Hard worker with a positive, can-do attitude. Flexible and willing to fill in various positions when needed, work long and sometimes erratic hours

      Must have a passion for what we are building and the guest experience. This position is critical in delivering against our customer promise

      Past experience with a hotel opening or renovation overseeing construction and design

      7+ years previous experience in the hotel industry with management positions and oversight over departments and teams. Background in Ranch operations a plus

      Proven track record of delivering exceptional guest experiences and high satisfaction levels

      Demonstrated ability to grow, manage and develop teams and retain talent

      Highly organized, detail-oriented and self-motivated with a proven ability to multi-task across multiple complex projects

      Approachable, presentable and professional

      Exceptional interpersonal and communication skills, both written and verbal

      Strong team player who is willing to go the extra mile to build the perfect experience for our guests in an adventurous outdoor setting

      Demonstrated ability to assess and anticipate the skilled labor and facilities needs, ensuring efficient staffing and resource allocation for various maintenance and operational tasks.

Employment Requirements

 Fluent in English.

  Authorized to work in the U.S.

  Bachelor’s degree in hospitality, business, or a related eld (or equivalent experience).

Compensation & Benefits

• Salary Range: $95,000 - $135,000 (based on experience).
• Healthcare benets (medical, dental, and vision).
• 401(k) retirement plan
• Opportunities for professional development and growth within a one-of-a-kind hospitality setting.