Director of Housekeeping

Cliff House Maine
591 Shore Rd, Cape Neddick, ME
Full Time
$95,000 – $115,000 a year

Job Summary

This position is responsible for the planning, organization, development and direction for the overall operation of the Housekeeping. They are responsible for managing all aspects of the housekeeping department, ensuring overall product quality, safety and financial responsibility.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

Pay Range: $95,000 - $115,000 annually

Responsibilities

Manages and coordinates the daily duties of the housekeeping department.
Performs ongoing quality inspections of units and takes corrective action as needed to address quality deficiencies.
Assists Housekeeping Manager in inspecting VIP units prior to arrivals.
Develops and implements controls for expense management.
Develops annual housekeeping budget, ensuring compliance and profitability.
Designs and implements all Housekeeping training programs.
Reviews guest feedback and communicates information to team to ensure continual guest satisfaction.

Qualifications

Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
Experience. Previous hospitality experience providing exceptional guest experience required.
Great communicator. Providing amazing experiences requires the ability to communicate effectively both verbally and through legible writing. Bilingual candidates are strongly encouraged to apply.
People Person. Being a great team leader means you love working with people and solving problems.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Cliff House Maine