Service Advisor-Make Real Money & Keep Customers Happy
17677 Mack Ave, Detroit, MI
Full Time
17677 Mack Ave, Detroit, MI
Full Time
Ray Laethem is looking for a full-time service advisor to Make Real Money and Keep Customers Happy
JOB DESCRIPTION:
Tired of Stellantis headaches? Parts that never show up, tech lines that go nowhere, angry customers yelling at you for factory problems, and barely any commission on warranty nightmare jobs? We're a high volume GM Dealership looking for one high-performance Service Advisor who's done fighting that battle.
Here's what you'll actually get:
- Fast parts availability- our parts manager used to be a tech and will run parts himself if needed
- Over 100 courtesy vehicles so customers stay happy even when we're waiting on parts
- Dedicated electrical/software tech plus transmission, heavy line, and quick-service techs who get cars in and out
- Real commission upside-you'll sell profitable maintenance, brakes, and suspension work, not just chase warranty hours
- Transparent team culture- we post the numbers daily, celebrate winds, and our owner works in the service lane
- Goal: #1 NPS score in the country
REQUIREMENTS:
- Previous experience as a Service Advisor, or similar customer facing role
- Ability to multi-task and manage a busy schedule in a fast paced environment
- Valid driver's license with a clean driving record
- Proficient with computer systems and software
BENEFITS:
- Competitive Pay Plan
- Medical, Dental, and Vision Packages Available
- 401K
- Paid Holidays
- PTO days that increase with years of service
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