Play Facilitator

Rehmann

11 Sheldon Ave NE, Grand Rapids, MI

Part Time

Duties include, but are not limited to:

Opening and Closing of the Museum

Facilitation of Exhibits

Facilitate play with guests in the exhibit environment
Reset/tidy up exhibits to ensure a high quality experience for guests and maintain physical accessibility of allspaces
Cultivate open-ended, child-directed experiences

Facilitation of Field Trips

Greet school groups, teachers and chaperones in a friendly and courteous way as they enter the museum.
Direct the group’s lead teacher to communicate necessary information to Front Desk.

Front Desk Procedures

Collect admissions and responsibly handle all money exchanges
Work gift shop register, collecting admissions accurately and efficiently in a timely manner as to ensure a shortline
Answer the telephone and route calls in a friendly, personable, and helpful manner ? Sell memberships andpromote daily and future programs and events
Provide clear information and answers regarding visitor questions

Maintaining a Safe and Clean Environment

Follow all COVID cleaning protocols
Pick up manipulatives, organize exhibits
Regularly clean restrooms, kitchen, and overall facility
Enforce museum policies and rules
Assist with emergencies, as needed
Assist with clean-up on non-hazardous materials and some bodily fluids
Assist with minor repairs and maintenance of exhibits
Report broken exhibits, manipulatives and building problems to Facilities Manager ? Assist with exterior maintenance, e.g. windows, snow removal, etc.

Communication with the Team

Check work email each schedule shift
Communicate with Guest Experience Manager about breaks and needing to step off the floor
Communicate with other Facilitators about tasks, stepping off the floor and breaks

Physical/Mental Demands

Communicate effectively with co-workers, museum visitors, volunteers, and the general public.
Possess the verbal and numerical aptitude to complete tasks and projects in a timely manner.
Maintain a positive attitude in times of large crowds and group visits.
Must be alert, able to concentrate, and possess good judgement and analytical skills.
Physically demanding in order to keep the museum clean and to play with kids in different exhibit spaces.
Mobility to move freely, bending, kneeling required on a daily basis while facilitating the Museum.
Lifting required on a regular basis, usually in conjunction with exhibits, deliveries and special events.

Facilitators are part-time staff and may be scheduled up to 28 hrs/wk. Facilitators work a flexible schedule that will

include days, nights and weekends. Starting wages are $15/hr. They must believe in and be able to demonstrate

learning through play

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