Shipping & Receiving Clerk - Part Time

JOB SUMMARY

• High School diploma or equivalent preferred
• Customer service experience; hospitality, restaurant, or hotel experience preferred
• Computer knowledge/skills required

• Ability to stand and walk for extended periods
• Ability to lift, carry, push, and pull up to 100 pounds occasionally and up to 50 pounds frequently
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours based on business demands
• Ability to work in varying temperatures

Knowledge, Skills & Abilities

• Knowledge of proper food and beverage storage, handling, and rotation practices
• Strong attention to detail and accuracy
• Ability to work independently while maintaining effective communication with the department and other operational areas
• Ability to identify and report shortages, damages, , equipment concerns, and other operational issues promptly

• Respond promptly and professionally to requests and inquiries received by radio or in person
• Communicate information and operational needs clearly and effectively, both verbally and in writing
• Anticipate and respond to operational needs while demonstrating a positive, service-oriented approach
• Keep immediate supervisor informed of matters requiring their attention
• Coordinates package handling and delivery to help ensure materials reach the appropriate recipients and locations in a timely manner

• Receives, scans, tracks, and logs incoming and outgoing packages, shipments, and materials
• Counts and examines shipment contents and verifies items against manifests, bills of lading, and other applicable documentation; reports discrepancies as appropriate
• Understand and apply basic financial data related to inventory and product distribution
• Organizes and stages incoming packages and materials in designated areas for pickup or delivery by Conference Services or other responsible departments
• Assists with package delivery to meeting spaces and other locations as operational needs permit
• Coordinates dock access and delivery schedules with internal departments and other operational areas
• Maintains familiarity with shipping carrier procedures, including UPS and FedEx, and uses tracking system to communicate shipment information
• Reviews Banquet Event Orders (BEOs), resumes, and related correspondence to identify shipping and delivery requirements and support guest needs
• Prepares accurate standard and international shipping rate quotes and helps ensure applicable shipping charges are accounted for
• Supports receiving activities and purchasing documentation along with invoice processing
• Maintain, retrieve, and assist with the repair of carts and other Purchasing equipment as needed

• Follow established safety, sanitation, storage, and handling procedures
• Identifies and promptly reports unsafe conditions, hazards, damaged shipments, and other concerns to management
• Maintains a clean, orderly, and secure dock area to minimize hazards and protect packages and materials
• Use required safety equipment and follow safe lifting, transporting, and material-handling practices

• Work collaboratively with team members and leadership to support smooth daily operations
• Works with Business Center and Conference Services to support shipping needs and ensure applicable fees are accurately applied
• Participate in required meetings, trainings, and cross-training opportunities
• Maintain effective communication and collaboration with all team members
• Perform additional duties and responsibilities as assigned