Food & Beverage Director

Q Center is looking for a Food & Beverage Director to join our team!

 

Job Summary

The Director of Food & Beverage is responsible for coordinating, supervising and directing all aspects of the Food & Beverage and Purchasing departments’ operations, while maintaining profitable Food and Beverage outlets and high quality products and service levels.  This position is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

 

This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek.

Starting rate for this position is $110,000/year - $125,000/year

 

Benefits

Education & Experience

• At least 4 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least   1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

Physical Requirements

• Long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Fundamental Requirements

• Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
• Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
• Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Collaborate with executive leadership to develop and meet Q Center’s goals while supplying expertise and guidance on operations projects and systems.
• Review, analyze, and evaluate business procedures.
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with Q Center’s business plan and vision.
• Ensure work environments are adequate and safe. 
• Establish and maintain relationships with third parties/vendors, overseeing and managing all vendor contracts
• Keep abreast of market trends and competitor activities.
• Develop and maintain complete knowledge of and comply with all departmental policies/service procedures and Standard Operating Procedures.
• Interview candidates for open management department positions and follow standards for hiring approvals.
• Organize and oversee the work and schedules of departmental managers and/or supervisors.
• Conduct associate performance reviews in accordance with Q Center standards.
• Motivate, coach and counsel all department management according to Q Center Policy.
• Establish and administer the department’s budget.
• Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales to achieve financial objectives. 
• Communicate and explain new directives, policies, or procedures to managers; for major changes, meets with entire staff to explain changes, answer questions, and maintain morale.
• Improve associate and guest and satisfaction through policy and procedural changes.
• Lead coordination and integration of efforts among departments to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to associates, guests, industry, and community.
• Perform other related duties as assigned.
• Oversee all aspects of the daily operation of Food & Beverage outlets, banquets, kitchen, breaks, purchasing and any other Food & Beverage operations.
• Manage department associates, with emphasis on Outlet Managers, Banquet Managers, Purchasing Manager and Executive Chef.
• Respond to guest complaints in a timely manner.
• Coordinate and monitor all phases of Loss Prevention in the Food & Beverage and Purchasing departments.
• Monitor quality of service in Food & Beverage.
• Monitor quality of product in Food & Beverage and Purchasing departments.
• Assist in menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with requisition procedures.

Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues!

 

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