Home Health National Accounts Sales and Marketing Specialist
San Antonio, TX
Full Time
National Accounts Sales and Marketing Specialist
Base salary: $40,000.00 with additional performance-based incentives.
Work location will be located in San Antonio, Texas.
Must have prior Home Health or Home Care marketing experience.
Brightstar Care is a Home Health and Home Care agency seeking a dynamic new on-site addition to our team.
Responsible for assisting in the developing and managing partner relationships with National Accounts and setting the account’s overall strategic direction. Recruit, negotiate and sign on to new National Account contracts. In addition, provide operational support to National Accounts/ Staffing Manager partners as the primary contact. Responsible for the growth of the National Accounts department.
POSITION RESPONSIBILITIES
- Provides operational support to National Account/Staffing partners
- Assures customer satisfaction and client quality of care
- Communicates with National Accounts/Staffing partners (internal and external) on a daily and as-needed basis
- Conducts intake and scheduling of all services requested by National Accounts/Staffing Partners
- Serves as a liaison between partners and appropriate company departments to facilitate communication and resolve issues
- Obtains referrals from partners and identify satisfied customers for references
- Reviews daily referrals log for National Accounts referrals
- Responsible for meeting quotas and sustainable growth
- Maintains weekly national accounts census report
- Provide feed back to partners on all cases received
- Helps manage accounts receivable for the agency for all national accounts and staffing services
- Communicate and resolves any outstanding billing/invoicing issues working with the billing department
- Contract negotiation under the direction of the National Accounts and Staffing Manager
- Any other duties requested by the Branch Manager/ Administrator or other management
EDUCATION AND EXPERIENCE REQUIREMENTS
- Prior sales and/or marketing experience a must
- Excellent customer service skills
- Ability to think strategically and analytically
- Ability to work independently
- Ability to prioritize workload, stayed organized and multi-task competing demands
- Excellent written and oral communication skills
- Professional attitude and appearance
- Ability to follow through and organize tasks
- Ability to work well in a team environment
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state, or local protected class.
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