Automotive Service Advisor

Pure Country Automotive
333 C W Stevens Boulevard, Grayson, KY
Full Time
$30,000 – $50,000 a year

Automotive Service Advisor

Pay:

Compensation is based on skills, qualifications, certifications, and automotive repair experience.

Join Our Team

Pure Country Automotive is seeking a motivated Automotive Service Advisor to join our growing team in Grayson, Kentucky. We are looking for someone who takes pride in their work, values honesty and quality, and is committed to delivering exceptional service to our customers. Whether you're an entry-level Advisor looking to grow your career or an experienced automotive professional seeking a long-term opportunity, we offer competitive pay, excellent benefits, and a supportive work environment.

What We Offer

Comprehensive Benefits Package

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Health Savings Account (HSA)
Paid Time Off
Paid Holidays
Vacation Time
Career Growth Opportunities
Ongoing learning opportunities

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

Requirements

Previous experience at a dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Pure Country Automotive