Event Catering Sales Manager

Event Catering Sales Manager

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

Indigo Road is seeking a friendly, energetic, and experienced individual to manage our private events spaces. As listed above this individual will work closely with the Corporate Director of Sales, GM and Chef ensuring the private events are serviced promptly and are in line with IRHG standards.

What we will ask of you:

• Help build and maintain positive, productive relationships with local and regional event planners, vendors, hotels, and prospective clients. Represent The Indigo Hospitality Group with professionalism and integrity at local networking, industry and special events.
• Solicit and promote special event business through advertising, cold calling, contacting past customers, relationships with local businesses, wedding planners, and other cost effective activities.
• Keep the neighborhood relationships in good standing
• Lead the team in event set up when necessary
• Develop, implement and modify the sales action plan to meet annual goals
• Submit a weekly recap of solicitation calls, pending contracts, booked contracts
• Responsible for generating monthly revenue reports for investors, distributed quarterly
• Answer all inquiries for business within 48 hours. Follow up both before and after, for the first inquiry all the way through event completion. Write thank you notes to clients.
• Schedule site visits/tours with potential clients and event planners and when possible, meet with walk in prospective clients to show and describe the properties. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Secure contracts, deposits, billing information and final payment within required time frame. Responsible for all financial aspects of the file through event completion and tracking in Reserve.
• After you book an event, set a meeting to turn over the event captain and coordinate an introduction between the Client and event captain.
• Attend weekly manager meeting and weekly BEO meeting.
• Work side by side with the PR & Marketing team to contribute to marketing strategies and provide new revenue generating ideas.
• Work with the graphic design team to create venue brochures, one sheets, social media graphics and other printed materials.
• Work in conjunction with your marketing manager to oversee social media outlets (Instagram, Facebook, Pinterest) through pre event day, day of and post event photo posts, news and announcements.
• Oversee website content and work with the Webmaster to update accordingly.
• Work with the executive chef, the executive pastry chef, and the beverage director to draft and update catering menus and pricing.
• Inn Keeping shared responsibilities to include but not limited to covering inn keeper duties when the inn keeper is off to provide support along with the restaurant management team.

Requirements for Success:

• Minimum 3+ years in Hospitality Industry Sales Positions
• Minimum 3+ years in Sales Leadership Positions
• Minimum 2+ years of Tripleseat Use
• Tripleseat knowledge
• Have knowledge of food and beverage service, generally involving at least 2+ years of front of house restaurant experience and/or banquet/event positions
• Highly energetic and motivated individual
• Must have strong leadership and communication skills
• Ability to build relationships, motivate and manage others
• Strong problem solving skills
• Excellent verbal and written communication skills
• Ability to work in a fast paced, high pressure environment
• Ability to shift and manage multiple properties
• Results driven focus and ability to work through to completion in a timely manner
• Adaptable to change
• ability to work as part of a team
• strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
• Proficient in using computer and phone skills
• Ability to learn quickly and understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Must be at least 21 year of age
• Must be able to work nights, weekends and holidays
• Ability to model and act in accordance with The Indigo Road guiding principles

Benefits:

• Competitive Compensation: Competitive base pay and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.