Computer Repair Technician
Denville, NJ
Full Time

Company Overview:

Celebrating its 20th Anniversary, PlanITROI, the global leader in IT asset disposition (ITAD) services to local and global organizations, is committed to preserving the highest levels of environmental responsibility and data security while changing lives with our retired computing devices.  

Our mission is helping in Closing the Digital Divide with Affordable Technology. We show you how your retired assets, which PlanITROI pays for and then recertifies, are transforming families caught up in the digital divide by providing access to affordable technology they can proudly purchase, all while maximizing your recovery dollars and minimizing your costs, data security and environmental risks.

PlanITROI puts value back into your devices through its refurbishing process and then sells these assets through their wide network of retailers such as eBay, Best Buy, Amazon, etc. at an affordable price. Knowing where your retired computing devices get a second life is contributing to conquering the global digital divide.

PlanITROI, Inc. is a certified “Great Place to Work” company that values “People First” and its passion to “Change Lives with Affordable Technology.” As a fast-growing, innovative, fun place to work, we are all driven to change the world by disrupting how Enterprises, Education & Government Institutes, OEMs, Retailers, Resellers and Leasing companies make decisions on the best place for their retired or returned assets to go next.

PlanITROI is embarking upon the next stage in its impressive growth journey that started back in 2001 and is now recruiting for a Computer Repair Technician.

Position Overview for Computer Repair Technician: 

 PlanITROI is currently looking for a highly motivated individual to join our Production Department as a Computer Repair Technician. The computer repair technician will diagnose, assemble, repair and reconfigure IT equipment to specifications. This will include but not limited to Laptops, Chromebooks, Notebooks, Desktops, Tablets & Cell Phones.

Primary Responsibilities:

  • Diagnose, repair, assemble and reconfigure IT equipment to specifications
  • Technically and accurately inspect, classify, sort, count, diagnose, evaluate, disassemble and repair computer hardware
  • Work on Laptops, Chromebooks, Notebooks, Desktops, Tablets, & Cell Phones
  • Configure, upgrade and test computer hardware & peripherals
  • Work with production personnel to drive and complete projects
  • Record configuration, repairs performed and cosmetic information utilizing production database
  • Assist in setting standards and policies to improve efficiency and reduce cost
  • Coach entry-level computer technicians to make sure they perform to the standards defined by management & PlanITROI
  • Ensure inventory within department is moved to the correct locations both physically and in the system
  • Assist management in determining the best disposition of inventory, such as repair, sell as is, or wholesale
  • Drive pace and motivate entry level technicians
  • Help organize and maintain technical facility
  • Other duties as assigned

Most important experience and qualities we need in a Computer Repair Technician:

  • Minimum of 2/3 year of experience in a similar role
  • Associate’s Degree in electronics field, preferred
  • A+ certification, preferred
  • Knowledge of computer hardware and software
  • Diagnostic and troubleshooting abilities
  • BIOS configuration and upgrade utilities
  • The ability to configure, maintain and upgrade PC workstations
  • The ability to identify and install PC hardware and peripherals
  • The ability to answer computer and software related questions in technical and non-technical terms
  • The ability to understand and carry out instructions explained in various forms (written, oral or diagram)
  • Strong communication skills both written and verbal
  • Outstanding attention to detail
  • Ability to work in a fast-paced, deadline driven environment

PlanITROI Core Values:

  • Driven & Confident
  • Think Win/Win Always
  • Own IT/Solve IT
  • Personal Growth leads to Professional Growth
  • Innovate & Change the World
  • Proud to be Part of the PlanITROI Family

Visit our websites for more information:,, &


“PlanITROI is an equal opportunity employer. We prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."







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