Experienced Service Advisor
Southern Pines, NC
Full Time
Job Type: Full-time
About Us: Pinehurst Toyota/Hyundai is a well-established automotive service department committed to providing top-notch maintenance and repair services. With a dedicated team of skilled professionals, we take pride in delivering exceptional customer service and ensuring the satisfaction of every client.
Job Description: We are currently seeking a motivated and customer-oriented individual to join our team as an Automotive Service Advisor. The ideal candidate will play a crucial role in assisting customers with their vehicle service needs, providing recommendations, and ensuring a seamless service experience.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Conduct thorough vehicle inspections and listen to customer concerns
- Provide accurate estimates for repairs and maintenance services
- Coordinate with technicians to ensure timely completion of work
- Communicate with customers regarding service updates and recommendations
- Maintain detailed records of customer interactions and service history
Requirements:
- Proven experience as an Automotive Service Advisor is preferred
- Strong communication and interpersonal skills
- Knowledge of automotive systems and repairs
- Ability to multitask and prioritize in a fast-paced environment
- Excellent customer service and problem-solving abilities
- Proficient computer skills and familiarity with service management software
Benefits:
- Competitive salary
- Health insurance options
- Retirement savings plan
- Employee discounts on services
- Ongoing training and development opportunities
How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience.
Pinehurst Toyota/Hyundai is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
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