KBB/BDC Acquisition Associate

Peter Boulware Toyota of Columbia
2136 Sunset Blvd, West Columbia, SC
Full Time

Join Our Growing Team!

We are seeking a highly motivated and customer-focused KBB/BDC Acquisition Associate to help drive vehicle acquisitions and support our dealership growth. This position plays a critical role in sourcing quality pre-owned inventory by working with customers interested in selling or trading their vehicles through Kelley Blue Book Instant Cash Offer leads, internet inquiries, phone calls, and equity mining opportunities.

If you thrive in a fast-paced environment, enjoy building customer relationships, and have a passion for the automotive industry, we'd like to meet you.

Responsibilities

Respond promptly to Kelley Blue Book (KBB) Instant Cash Offer leads.
Contact customers via phone, text, and email to schedule vehicle appraisal appointments.
Manage inbound and outbound customer communications.
Follow up consistently with prospects to maximize appointment show rates.
Work closely with the Used Car Manager and Sales Management team to acquire inventory.
Educate customers on the dealership's vehicle buying process and current market values.
Maintain accurate customer records and activity within the CRM.
Execute daily call, text, and email objectives.
Generate traffic for vehicle acquisition appointments.
Assist with equity mining campaigns and service drive acquisition opportunities.
Deliver exceptional customer service throughout the entire acquisition process.

Qualifications

Previous BDC, sales, customer service, or call center experience preferred.
Automotive dealership experience is a plus.
Strong communication and interpersonal skills.
Self-motivated with a positive attitude and strong work ethic.
Comfortable making outbound phone calls and handling objections.
Ability to multitask and work in a fast-paced environment.
Strong computer and CRM skills.
Professional appearance and demeanor.
Valid driver's license and acceptable driving record.

Apply for KBB/BDC Acquisition Associate

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

State/Province

Zip/Postal Code (optional)

Were you referred by anyone?YesNo

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

Other Information

Do you currently know or have a personal or family relationship with anyone employed by Peter Boulware Automotive Group? (Please indicate Yes or No. If 'Yes' please provide the employee's name, location, and your relationship to that employee.) (optional)

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Peter Boulware Toyota of Columbia