Warranty Administrator
East Hanover, NJ
Full Time
We are looking for a Warranty Admin to join our growing team! The right candidate will have previous warranty experience and strong attention to detail. The day-to-day duties of this role include booking warranty repair orders, maintain receivables schedule, and processing warranty paperwork.
Benefits
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Health, Dental, and Vision Insurance
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Paid Holidays
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401k + Match
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Opportunities for Advancement
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And much more!
Responsibilities
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Book warranty repair orders and submit claims of manufacturer warranty
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Maintain receivables schedules; service contract claim submission and follow up
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Work closely and effectively with team of technicians, service writers, and supervisors
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Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts
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Communicate with Service Advisors to define the scope of a warranty claim
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Process all warranty paperwork to ensure proper documentation and to verify criteria
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Arrange for parts for shipment to factory or distributor
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Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and client records as required by warrantor
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Stays abreast of all factory recalls, announcements, and procedures
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Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business
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Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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