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Contents Manager (Personal Property Management)

Paul Davis Restoration of Central Florida
Melbourne, FL
Full Time

or
About Us
Paul Davis Restoration is a national leader in property damage restoration, helping families and businesses recover from fire, water, storm, and mold disasters. We are built on trust, professionalism, and doing the right thing — always.
We are currently hiring a Contents Manager to oversee the contents division of our restoration team. If you're an organized, motivated, and customer-service-oriented leader, we want to hear from you!
What You’ll Do:
As the Contents Manager, you will lead a team responsible for:
  • Pack-outs and pack-ins of personal property
  • Contents cleaning, including ultrasonic and deodorization
  • Inventory control and storage coordination
  • Customer communication and satisfaction
  • Insurance adjuster coordination and documentation
  • Use of industry software (Encircle, RMS) to manage contents projects
  • Leading crews and maintaining high standards of quality and care
Key Responsibilities:
  • Lead and supervise pack-out/pack-in crews
  • Train staff on packing, wrapping, and documentation standards
  • Ensure accurate inventory and chain-of-custody tracking
  • Maintain cleanliness, organization, and safety in the contents area
  • Communicate clearly with customers, adjusters, and team members
  • Secure signed Work Authorizations and AOBs
  • Manage project timelines, job budgets, and storage logistics
  • Ensure compliance with IICRC and company standards
What You Bring:
  • Experience in contents, moving, or restoration work (preferred)
  • Familiarity with Encircle and/or RMS (Restoration Management Software)
  • Strong leadership and team management skills
  • Excellent communication and customer service skills
  • Ability to lift 50+ lbs and perform physical labor
  • Comfortable working in post-disaster environments (fire, water, mold)
  • Valid driver’s license and clean driving record
  • Forklift experience (we provide certification if needed)
  • IICRC Certification (preferred, not required)
What We Offer:
  • Competitive pay (based on experience)
  • Performance bonuses
  • Company vehicle for jobsite travel
  • Health, dental, vision insurance
  • Paid time off (PTO)
  • Opportunities for growth and advancement
  • Certification and training reimbursement
  • Supportive, team-focused environment
Ready to Make a Difference?
If you're passionate about helping people, take pride in your work, and want to grow your career with a respected leader in the restoration industry, apply today!

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