Service Advisor

Patrick Dealer Group is hiring a full-time Service Advisor for our Volvo store in Schaumburg. 
If you’re organized, customer-focused, and thrive in a fast-paced environment, we’d love to meet you.

Competitive pay, paid weekly 

Benefits:

• Medical, dental, vision, disability, and life insurance
• FSA, 401(k)
• Paid time off
• Employee vehicle purchase and referral programs

What You’ll Do:

• Provide outstanding customer service and maintain high CSI scores
• Communicate clearly between customers and technicians
• Prepare repair orders, verify warranties, and recommend services
• Manage drive lane flow and ensure prompt, courteous service
• Support customer inquiries and ensure a seamless experience
• Help maximize technician productivity and record data accurately

What We’re Looking For:

• Friendly, professional demeanor with strong communication skills
• Excellent time management and organizational abilities
• Excellent time management and organizational abilities
• Previous service advisor experience preferred
• Clean driving record
• Must be 18+ and pass background and drug screening

Location: Patrick Volvo 

The Patrick Dealer Group is one of Chicago’s largest automotive dealership groups representing eight different franchises. We carry domestic, import and luxury franchises and a premium selection of Certified Pre-Owned vehicles. The Patrick Dealer Group is a family-owned company and has proudly been in business for over one hundred years. Our Pledge is to be the best in sales selection while providing best in class customer satisfaction...that’s the Patrick Promise.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.