Experienced Hyundai Service Manager
Gainesville, FL
Full Time
Gainesville, FL
Full Time
or
SUMMARY
We are looking for a Service Manager that is EXPERIENCED WITH HYUNDAI. This person will be responsible over seeing the entire service department. Implementing processes, overseeing customer satisfaction and retention, leading the team with a great attitude and be a team player.
What We Offer:
- Opportunity for internal promotion and career growth with company
- Competitive pay plan
- 401(k) retirement plan options
- Full benefits including voluntary short and long term disability, dental, health, vision, medical
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
REQUIREMENTS
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
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