Service Advisor

Paretti Family of Dealerships
4032 Veterans Memorial Blvd, Metairie, LA
Full Time
$40,000 – $60,000 a year

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Description of the role:

The Service Advisor at Paretti Family of Dealerships plays a crucial role in the overall customer experience and satisfaction. This individual will be responsible for providing exceptional service and assistance to customers requiring automotive maintenance and repairs.

Responsibilities:

Interacting with customers to understand their automotive service needs
Scheduling appointments and managing the service department's calendar
Explaining recommended maintenance and repairs to customers and addressing any questions or concerns
Providing accurate estimates and preparing detailed work orders for service technicians
Coordinating with technicians to ensure timely completion of work and keeping customers updated on the status of their vehicles
Assisting with vehicle pick-up and delivery, as needed
Maintaining a clean and organized work environment

Requirements:

Previous experience as a service advisor or in a customer-facing role within the automotive industry
Strong knowledge of automotive maintenance and repairs
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in computer systems and software used for service scheduling and work order management

Benefits:

Competitive compensation ranging from $40000 - $80000 per year
Opportunity for career growth and advancement
Healthcare benefits, including medical, dental, and vision coverage
401(k) retirement plan with company match
Paid time off and holidays

About the Company:

Paretti Family of Dealerships is a reputable automotive dealership located in Covington, Louisiana. We pride ourselves on providing exceptional customer service and offering high-quality vehicles and services. With a strong commitment to our employees' development and well-being, Paretti Family of Dealerships fosters a supportive and inclusive work environment.

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Paretti Family of Dealerships