Private Dining Coordinator/Administrative Assistant

Private Dining Coordinator/Administrative Assistant

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

We are currently seeking Private Dining Coordinator/Administrative Assistant to support the day-to-day operations of our team. This position performs a variety of administrative duties and organizational tasks as well as being extremely organized and an effective communicator, which will allow the rest of the crew to get their jobs done well, you don’t miss a beat!

What we will ask of you:

• Planning, organizing, and developing the project in collaboration with external clients and internal stakeholders.
• Managing the budget and communicating costs to clients.
• Regularly review upcoming events function sheets and have thorough understanding of all requirements on upcoming scheduled events.
• Provide special events staff with a copy of each function sheet to gain a thorough understanding of event specifications prior to the function.
• Requisition or obtain equipment and supplies needed for each event, ensuring that they meet customer expectations and requirements.
• Inspect event room prior to the start of each function – check room setup, menu, service staff, etc. conforms to function sheet.
• Greet customers prior to the start of each function and be present throughout the event to assist where needed.
• Periodically check with customer to ensure satisfaction and respond to any requests.
• Continually observe, direct, and assist staff where necessary during the entire event. Ensure that all the details as per the functions sheet are performed.
• Prepare and complete and accurate bill to the customer at the completion of the function and collect final payment. If another payment arrangement has been made, have the terms noted on the bill.
• Direct and supervise breakdown and cleanup after the event. Account for all equipment and supplies. Return restaurant items to storage areas. Return or arrange for return of rented materials.

Requirements for Success:

• 2 years of mid to fine dining restaurant experience required
• 1 year of sales or similar experience preferred
• Ability to sit up to 8 hours a day
• Moderate standing and walking
• Constant receiving detailed information through oral and written communication
• A flexible schedule to workdays, nights, weekends and holidays
• Regularly review upcoming events function sheets and have thorough understanding of all requirements on upcoming scheduled events.
• Provide special events staff with a copy of each function sheet to gain a thorough understanding of event specifications prior to the function.
• Requisition or obtain equipment and supplies needed for each event, ensuring that they meet customer expectations and requirements.
• Inspect event room prior to the start of each function – check room setup, menu, service staff, etc. conforms to function sheet.
• Greet customers prior to the start of each function and be present throughout the event to assist where needed.
• Periodically check with customer to ensure satisfaction and respond to any requests.
• Continually observe, direct and assist staff where necessary during the entire event. Ensure that all the details as per the functions sheet are performed.
• Prepare and complete and accurate bill to the customer at the completion of the function and collect final payment. If another payment arrangement has been made, have the terms noted on the bill.

Benefits:

• Competitive Pay: Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's].
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.