Orthodontic Treatment Coordinator

Smilebliss - Sanger, TX
1650 W. Chapman Dr. Ste. 100, Sanger, TX
Full Time
$25 – $27 an hour

Position Overview

As our Treatment Coordinator, you will serve as the Bliss Coordinator, owning the new patient process and ensuring consistent delivery of the Smilebliss mission: Affordability, a Blissful Experience, and Time Efficiency. You will guide patients through their consultation, clearly present treatment and financial options, and support confident same-day treatment starts. This role is essential in helping patients understand their options, feel confident in their decision, and begin treatment as efficiently as possible.

Smilebliss Model Delivery

Consultation and Treatment Coordination

Lead the new patient consultation process from exam through treatment decision
Present treatment recommendations clearly and support patient understanding of treatment benefits, timeline, and next steps
Create a positive, efficient, and supportive consultation experience

Financial Presentation and Case Acceptance

Present financial plans and payment options aligned with Smilebliss affordability standards
Review and complete contracts and required paperwork accurately
Support and encourage same-day treatment starts

Same-Day Treatment and Follow-Up

Coordinate same-day treatment starts, including contracts, consents, and scheduling
Manage follow-up communication for patients who do not start the same day
Conduct timely call-backs and continued outreach to support case acceptance

Operations and Documentation

Maintain accuracy in contracts, patient records, and financial documentation
Follow Smilebliss protocols and ensure compliance with office processes
Communicate effectively with the clinical and scheduling teams
Support practice growth through strong case acceptance and patient coordination

Qualifications

Dental or orthodontic experience preferred
Strong communication and presentation skills
Confidence discussing treatment and financial options
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment
Alignment with Smilebliss mission and values

What We Offer

Competitive salary with bonus opportunities
Paid Time Off
Paid Holidays
Retirement plan with employer match
Discounted treatment for employees and immediate family
Uniform allowance

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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OrthoSynetics Inc