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Housekeeping Supervisor

Opal Grand Resort
10 N Ocean Blvd, Delray Beach, FL
Full Time

We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Benefits:
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • 401(k)
  • Complimentary Meal for every shift worked
  • Hotel Discounts with OPL
  • Friends and Family Discount at Opal Grand
  • Short Term Disability 
  • Discounts available for food + beverage and retail outlets
Responsibilities:
  • Supervises housekeeping staff as duties are being performed
  • Supervises the duties and tasks of laundry staff
  • Stocks and maintains supply rooms; orders supplies according to a budget
  • Receives, processes, and handles guest complaints in regard to housekeeping services
  • Ensures that guest rooms and all common areas are kept clean and free from hazards
  • Organizes all staff during the day and hosts daily meetings with housekeeping staff
  • Assists guests with questions and basic requests
  • Provides a high level of customer service at all times; remains professional
  • Trains new housekeepers and support staff
  • Assists cleaning rooms when needed 
  • Performs guest room inspections according to company standards
Qualifications:
  • High School Diploma/GED a plus but not required
  • Previous experience in housekeeping required 
  • Exceptional interpersonal skills
  • Written and verbal communication skills
  • Good time management and organizational skills
  • Conflict resolution experience
  • Patience and good listening skills
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. 
 
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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Opal Grand Resort