Director of Housekeeping

We are looking for an experienced Director of Housekeeping to join our team at the Opal Grand Oceanfront Resort & Spa. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission. 

Job Responsibilities:

• Oversee daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards.
• Uphold all service & cleanliness standards
• Develop and implement housekeeping policies and procedures to enhance service quality and operational efficiency
• manage the housekeeping staff, including hiring, training, scheduling, and performance evaluations
• Conduct daily inspections of guest rooms, public areas, and back of house spaces to ensure cleanliness and adherence to safety & cleanliness standards
• Collaborate with other departments to coordinate cleaning schedules around events and guest needs
• Maintain inventory of cleaning, guest supplies and equipment, ensuring proper usage and cost control
• Address any guest complaints around cleanliness promptly and professionally
• Order all guest and cleaning supplies ensuring proper inventory on hand at all times.
• Complete any additional tasks assigned
• Coordinate appropriate projects for department
• Staff accountability

Qualifications: 

• High School Diploma or GED
• At least 2 years as an Executive Housekeeper at a luxury resort REQUIRED
• Able to work a flexible work schedule, including evenings, weekends and holidays
• Excellent guest service skills and oral communication skills required
• Strong organizational skills required
• Ability to lift/push to 20 lbs
• Ability to walk or stand for prolonged periods

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Short Term Disability 
• Complimentary Meal for every shift worked
• 25% Discount on Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount