Parts Sales Worker

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Summary:

North Central International is a full-service International Truck dealer group with locations across Minnesota, Northern Iowa, North Dakota and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team!

The Parts Counter Salesperson is responsible for selling parts and accessories to customers and supporting mechanics by providing the necessary products for vehicle repairs. This role involves customer service, inventory management, and merchandising tasks to ensure the efficient, safe, and profitable operation of the dealership’s parts department. The Parts Counter Salesperson reads catalogs or computer systems to identify and price parts, fills orders accurately, advises customers on part substitutions, processes sales transactions, and maintains stock organization and displays.

Minimum Qualifications:

  • High school diploma or GED (required); Associate’s Degree or higher (preferred).
  • Previous parts sales experience (preferred, but not required).
  • Ability to quickly learn and operate the dealership’s business and inventory systems.
  • Strong customer service skills and effective communication abilities.
  • Basic math skills for pricing and processing sales transactions.
  • Ability to read and interpret parts catalogs and computer displays.
  • Reliable and able to handle multiple tasks in a fast-paced environment.
  • Legal authorization to work in the country.

Essential Functions:

  • Greet customers and mechanics, assess their parts needs, and provide prompt, courteous service.
  • Identify, locate, and pull parts from inventory to fulfill customer and mechanic orders accurately.
  • Use parts catalogs, computer systems, or other reference materials to determine correct part numbers and pricing.
  • Advise customers on suitable part substitutions or modifications when exact replacements are unavailable.
  • Receive and process telephone and in-person orders, prepare sales invoices, and handle payments or credit authorizations.
  • Maintain accurate records of parts sales, inventory levels, and customer interactions.
  • Conduct regular inventory counts and assist in stock management to ensure availability and proper storage.
  • Examine returned parts for defects and process exchanges or refunds in accordance with company policies.
  • Assist in merchandising parts displays and maintaining the cleanliness and organization of the parts counter and sales area.
  • Demonstrate product features or usage to customers as needed to support sales.
  • Collaborate with mechanics, service department, and other dealership personnel to facilitate efficient repair operations.
  • Adhere to all safety protocols and dealership policies while performing job duties.
  • Support other duties as assigned to ensure smooth parts department operations including reassignment to other roles or tasks as needed.

Apply for Parts Sales Worker

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Other Information

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Equal Employment Opportunity Information (Voluntary Disclosures)

North Central International - Rapid City is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at North Central International - Rapid City are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at North Central International - Rapid City. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Veteran status

North Central International - Rapid City is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires North Central International - Rapid City to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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