Automotive Service Advisor

New Bern Auto Group
New Bern, NC
Full Time
$30,000 – $75,000 a year

New Bern Auto Group is searching for Service Advisors to join their team! Do you thrive in fast-paced environments and dedicate yourself to providing the best customer service experience possible? We want to talk to you!! We have two positions open & expect them to fill quickly.

What you'll do:

-Check customer's vehicles in for service
-Discuss vehicle needs with customer
-Analyze remaining warranty, vehicle needs & vehicle history to recommend vehicle maintenance
-Offer additional needed services to guests and explains benefits
-Close out open tickets in a timely manner
-Provide an exceptional customer experience
-Communicate with customers while vehicle is being repaired
-Manage all open repair orders while in progress

What We Offer

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Long term job security
Discounts on products and services

Who We Are
Our Guiding Principles

1. Treat others better than you expect them to treat you
2. Smile when you talk
3. Be a person of action. Tomorrow is too late.
4. Have fun. Happiness is a choice.
5. Listen to understand, not to respond.
6. Attack problems, not people.
7. Look the part, be the part and be on time
8. Persist without exception
9. Let the mission determine the decision

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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New Bern Auto Group