Catering Events Coordinator

New Albany Country Club is currently accepting resumes for a Catering Events Coordinator.

This position will provide personalized administrative support in a well-organized and timely manner for the Catering Department.

This is a full-time position with advancement opportunities.

Hourly Rate of $21.00 - $23.00 per hour based on experience.

Benefits:

• Medical, dental, and vision insurance is available upon the first day of employment
• Free lunch (Tues-Sunday)
• Free employee parking
• Company matched 401k plan upon completion of the eligibility period
• Sick, Personal, and vacation days
• Employee appreciation and longevity program

The ideal candidate would have the following attributes:

• High School Diploma or GED. Hospitality or College Degree preferred.  
• One year of related experience or training in the hospitality/catering field preferred.
• Previous experience in an administrative role
• Excellent computer skills necessary, including EZ Suites, Microsoft Office Suite, including Word and Excel.
• Ability to communicate work-related information to the catering team, vendors, and members/clients.
• Organized and detail-oriented.
• Able to work a flexible work schedule (as needed) to accommodate varying business levels, including weekends, evenings, and holidays. The candidate will be scheduled primarily during daytime hours.
• Knowledge of publishing software (Canva, Microsoft Publisher, InDesign, etc)

Essential Duties:

• Act as a point of contact between the Catering Management Team, our members, and clients.
• Provide professional, prompt, and friendly customer service and assist members and clients with telephone and email inquiries for catering information, menus, pricing, and tours.
• Be knowledgeable about catering standards, requirements, guidelines, space needs, and operational basics.
• Manage inquiries from Bridal Websites and follow up leads to increase wedding business. Maintain the Club’s presence, including photos and information, on Bridal Websites.
• Conduct tours of our event spaces, book and plan small meetings and events.
• Manage catering carryout orders and programs (with assistance), including Family Comfort Meals, Cookie of the Week Club, Land & Sea Boxes, and seasonal Holiday Carryout orders.
• Prepare and track the distribution of receipts, invoices, and/or refund transaction documents weekly or as needed.
• Assist with updates to computer software with the appropriate menu selections, item descriptions, and pricing.
• Be knowledgeable about catering menus, items, ingredients, and presentation.
• Handle requests and queries for information from the catering operations team, staff, members, and clients promptly. 
• Ensure the ongoing maintenance of a filing system for all pertinent event and department information.
• Facilitate internal communication to staff and among departments, including creation and distribution of weekly guarantee sheets and distribution of CP’s.
• Data entry work as needed.
• Delegate and prioritize daily office duties, including but not limited to catering proposals & prospectuses, event orders, mail, email, and fax distribution, and preparing and distributing catering menus.
• Prepare and monitor the distribution of meeting reports and updated event schedules.
• Review and ensure accurate and timely deposits of all checks received, if needed.
• Update catering menus and menu packages as needed.
• Responsible for answering phones, handling correspondence, and maintaining the catering files.
• Assist with booking small meetings and events as needed.
• All other duties as assigned.